You can use your email account of google checkout to login checkout.google.com,then check the status of your order.
Anything for purchase please email us at topgm@igg.com with the name of the game.
You can track your order status here after your purchase.
When using Google Checkout, you may find that there is a short delay in getting your points. You can use your email account of google checkout to login checkout.google.com, then check the status of your order.
Please note:
1. Any abnormal state for purchase please email us at
topgm@igg.com with the name of the game or via Live support
(1)You may usually receive the points after you purchase within 12 hours.
(2)You may receive our reply within 48 hours in weekdays when your purchase is in abnoral state. However, the reply will be postponed for 48 hours automatically in holiday or red-letter days.
2. The level of your character should meet the requirement of Item Mall Point Card purchase.
3. Purchase requirements for different types of cards
| Point Card |
Player Account Requirement |
| 200 points |
Contains at least one level 25 or above character |
| 500 points |
Contains at least one level 35 or above character |
| 1000 points |
Contains at least one level 45 or above character |
| 2000 points |
Contains at least one level 55 or above character |
4. Monthly purchase limitation for players of different levels:
| The level of character |
Monthly Purchase Limitation |
| Level 40 and below |
2000 points |
| lvl 41 - lvl 50 |
5000 points |
| lvl 51 - lvl 60 |
10000 points |
| lvl 61 - 70 |
20000 points |
| level 71 and above |
No limiation |
FAQ
1. Q: What is Google Checkout?
A: Google Checkout is a service geared towards an improved checkout experience for the buyer. Google Checkout gives your customers a single account where they can store their common billing and shipping addresses as well as credit card information, then make purchases at participating websites using that information, offering a consistent, secure experience.
2. Q: How do I sign up for Google Checkout?
A: To sign up for Google Checkout:
1. Go to checkout.google.com, and click the link that says Create one now and start shopping, right under Don't have an account?
2. Fill out the required fields, and click I agree to the terms. Time to shop!
3. Check your email account for a verification message from Google.
In order to verify that the email address associated with your account is correct, we will send an email message to the address you use to create your account. To activate your Google account, open the message and click on the link provided.
4. Start shopping!
3. Q: What credit or debit cards can I use with Google Checkout?
A: You can use any of the following credit or debit cards to make purchases with Google Checkout:
1. Visa
2. MasterCard
3. American Express
4. Discover
4. Q: Is Google Checkout available in my location?
A: Google Checkout is available to shoppers with billing addresses in a number of locations -- check the list to see if Google Checkout is available in your location.
Keep in mind that all orders are billed in US dollars or pounds sterling. Google Checkout support services are only available in English.
Don't see your location on the list? Google Checkout is being made to be available as widely as possible. Look forward to expanding the service to your locations soon.
Other questions
Reminder:
1. If you are under age 18 and are using your parents’ credit card or Google Checkout account to purchase TOP point cards, please make sure you get permission from them for every single purchase you make. Failure to do so may result in the freezing of your IGG Passport ID and game account.
2. If you pay by Google Checkout or credit card, make sure to have it approved by the card owner first. The refundment caused by lacking of approval will result in the freezing of your IGG Passport ID and game account, and you will be responsible for the legal obligation.
If you have confronted with any problem, please use our Live Support to contact with our Online Service!
